Frequently Asked Questions

What is RideLogic?

RideLogic is taxi booking and dispatch software. It combines a customer app, a driver app, a dispatcher panel and an admin dashboard so transportation businesses can run bookings, drivers, vehicles and fares from one system.

Who is RideLogic for?

Taxi operators, fleet owners, travel companies, airport transfer and outstation taxi businesses, and corporate transport providers.

Is RideLogic a taxi service?

No. RideLogic is software. We build the platform; taxi businesses use it to serve their own customers.

Can we configure our own fares and vehicle categories?

Yes. Fare rules, vehicle categories and trip types are configured in the admin dashboard to match how your business operates.

Can we see the platform before deciding?

Yes. Request a demo and our team will walk you through the platform using your own operations as the example.

How does onboarding work?

After your demo, we help you configure vehicles, fares and users, train your team and go live. Timelines depend on your setup, and our team will outline them for you.

Does RideLogic offer different configurations?

RideLogic can be configured around the operational requirements of different transportation businesses. Final platform configuration depends on business needs.

Does RideLogic have fixed pricing?

Pricing depends on the required platform configuration and business requirements. Contact the RideLogic team to discuss your setup.

Are Starter, Professional and Enterprise fixed packages?

No. They are example platform configurations that show how RideLogic can be set up for businesses at different stages. Your configuration is discussed with our team.

Can I see the platform before deciding?

Request a demo to explore the RideLogic platform and discuss your operational requirements.

Which businesses can use RideLogic?

RideLogic is designed for taxi operators, fleet owners, travel companies, airport transfer operators, outstation operators and corporate transportation businesses.

What should I prepare before talking to the team?

It helps to know your business type, roughly how many drivers you work with, the trip types you run and how you take bookings today.