Booking Management
Every app, web and phone booking lands in one queue, so nothing slips through the cracks.
Learn more: Booking Management
Manage Every Trip From One Place
The booking queue, available drivers, live map and trip status side by side — so your team can assign the right driver in seconds.
At a glance
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Booking QueueIncoming and scheduled bookings in one organised view.
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Driver AssignmentMatch each booking to an available driver and vehicle.
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Live Map ViewSee drivers and active trips on the map.
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Phone BookingsCreate bookings quickly for customers who call.
The challenge
Dispatch Running on Phone Calls and Memory
When dispatch depends on phone calls and one person’s memory, trips get missed, the wrong driver gets sent and busy periods turn chaotic.
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Juggling Calls
Dispatchers switch between customers and drivers all day.
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Poor Matching
Trips go to whoever answers, not whoever is best placed.
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No Overview
Hard to see which trips are waiting or running late.
The RideLogic solution
One Screen to Run the Day
The dispatcher panel shows unassigned, assigned and active trips alongside available drivers — so your team can act in seconds.
With RideLogic
- Unassigned, assigned and active trips on one board
- Available drivers alongside each booking
- Phone bookings created in seconds
- Trip progress updated from the driver app
Product interface
The Dispatch Console
Booking queue, live map, driver status and active trips on one screen — with search, filters and dispatch actions always within reach.
Conceptual interface · sample data
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Booking queue
Search and filter bookings; waiting ones stand out.
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Live map
Drivers and active trips, colour-coded by status.
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Available drivers
Who is free, what they drive and how far away they are.
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Dispatch actions
Assign or reassign a driver straight from the booking.
Workflow
Dispatch Workflow
Every trip follows the same clear path through the dispatcher panel.
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Step 1
Booking Received
App, web and phone bookings arrive in the queue.
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Step 2
Driver Matching
The dispatcher sees available drivers and vehicles nearby.
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Step 3
Driver Assigned
The trip is sent to the chosen driver’s app.
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Step 4
Trip Started
The driver starts the trip; progress shows on the map.
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Step 5
Trip Completed
The completed trip is recorded for billing and reports.
Key capabilities
What Dispatcher Panel Includes
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Booking Queue
Incoming and scheduled bookings in one organised view.
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Driver Assignment
Match each booking to an available driver and vehicle.
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Live Map View
See drivers and active trips on the map.
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Phone Bookings
Create bookings quickly for customers who call.
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Reassignment
Move a trip to another driver when plans change.
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Configurable
Assignment Suggestions
Suggest nearby available drivers for each booking.
Capabilities marked Configurable depend on your setup and chosen integrations — we’ll confirm what applies to your business during your demo.
Business benefits
What It Means for Your Business
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Centralized Operations
Bookings, drivers and trips managed from one screen.
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Faster Dispatching
Assign trips in seconds, not phone calls.
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Better Visibility
See what is waiting, assigned and on the road.
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Driver Coordination
Know who is free and keep drivers informed.
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Operational Control
Every change recorded, every trip accounted for.
Works together
Related Features
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Live Driver Tracking
See drivers and trips on a live map to dispatch faster and answer customers with confidence.
Learn more: Live Driver Tracking -
Driver App
Give drivers the tools they need to receive trips, navigate, update trip status and manage their daily work.
Learn more: Driver App
Dispatcher Panel
Give Your Dispatch Team One Screen
See the dispatcher panel handle a busy day in a live demo.