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Manage Every Booking in One Place

App, web and phone bookings in a single queue — scheduled, updated and dispatched without juggling calls and notebooks.

At a glance

  • Advance SchedulingAccept bookings for later today or weeks ahead.

  • All Trip TypesOne-way, round-trip, outstation, local and airport bookings.

  • Fare QuotesFares calculated from the rules set in Fare Management.

  • Booking ChangesUpdate times, addresses or vehicles as plans change.

The challenge

Bookings Scattered Across Calls, Chats and Notebooks

When bookings arrive by phone, messages and walk-ins, details get lost, cars get double-booked and nobody has the full picture.

  • Missed Details

    Pickup times, addresses and requests end up written in different places.

  • Double Bookings

    Without a shared view, two people can promise the same car.

  • Slow Responses

    Customers wait while staff check availability and work out fares by hand.

The RideLogic solution

One Queue for Every Booking

RideLogic brings bookings into a single queue with everything dispatch needs to act — pickup, drop, time, vehicle, fare and status.

With RideLogic

  • App, website and phone bookings in one list
  • Immediate and scheduled bookings side by side
  • Fares calculated from your configured rules
  • Status visible from booking to completion

Product interface

The Bookings View

Every booking with its customer, route, driver, vehicle, fare and status — ready for your team to act on.

Conceptual interface · sample data

  1. Status tabs

    Filter bookings by pending, assigned or on trip.

  2. Complete booking rows

    Customer, route, vehicle and fare in one line.

  3. Assignment prompts

    Unassigned bookings stand out so nothing waits.

Key capabilities

What Booking Management Includes

  • Configurable

    Multi-Channel Intake

    Capture bookings from the customer app, your website and phone calls.

  • Advance Scheduling

    Accept bookings for later today or weeks ahead.

  • All Trip Types

    One-way, round-trip, outstation, local and airport bookings.

  • Fare Quotes

    Fares calculated from the rules set in Fare Management.

  • Booking Changes

    Update times, addresses or vehicles as plans change.

  • Booking History

    Look up past bookings by customer, date or status.

Capabilities marked Configurable depend on your setup and chosen integrations — we’ll confirm what applies to your business during your demo.

Business benefits

What It Means for Your Business

  • Faster Responses

    Quote and confirm bookings without hunting for information.

  • Fewer Errors

    Structured booking details mean fewer missed pickups.

  • One Source of Truth

    Everyone works from the same booking list.

  • Better Planning

    See upcoming demand and plan drivers ahead.

Works together

All Features

Booking Management

Bring Every Booking Into One System

See how RideLogic organises bookings from every channel.