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Give Your Customers a Better Way to Book

Offer your customers a simple, branded booking experience — while every request lands straight in your dispatcher panel.

At a glance

  • Ride BookingBook immediate or scheduled rides for one-way, round-trip and outstation trips.

  • Vehicle SelectionChoose from the vehicle categories you operate, with fares shown.

  • Booking StatusSee when a booking is confirmed, assigned and on its way.

  • Trip HistoryPast trips kept for quick repeat bookings.

The challenge

Booking by Phone Call Doesn’t Scale

Customers expect to book a ride in seconds. When every booking needs a call or a message, customers wait, details get missed and some simply book elsewhere.

  • Busy Lines

    Customers can’t get through at peak times.

  • Slow Confirmations

    Waiting for a call back to confirm the car and fare.

  • No Visibility

    Customers don’t know whether their ride is on the way.

The RideLogic solution

A Booking Experience Under Your Brand

RideLogic gives your customers a configurable booking app for your taxi business. They request rides, choose a vehicle and follow their booking — and every request flows straight into your dispatcher panel. Branding options depend on your setup.

With RideLogic

  • Ride requests straight into your dispatch queue
  • Vehicle choice from the categories you offer
  • Booking status from confirmation to drop-off
  • Trip history for quick repeat bookings

Product interface

The Customer Booking Journey

Four moments in the customer journey — from entering a trip to following the driver.

  1. Enter the trip

    Pickup, drop and trip type.

  2. Choose a vehicle

    Vehicle options with a fare summary.

  3. Booking confirmed

    Reference number and trip details.

  4. Follow the trip

    Driver, vehicle and live trip status.

Conceptual interface · sample data

Key capabilities

What Customer Booking App Includes

  • Ride Booking

    Book immediate or scheduled rides for one-way, round-trip and outstation trips.

  • Vehicle Selection

    Choose from the vehicle categories you operate, with fares shown.

  • Booking Status

    See when a booking is confirmed, assigned and on its way.

  • Trip History

    Past trips kept for quick repeat bookings.

  • Customer Profile

    Contact details and preferences in one place.

  • Configurable

    Trip Updates

    Notifications as the trip progresses, on the channels you enable.

Capabilities marked Configurable depend on your setup and chosen integrations — we’ll confirm what applies to your business during your demo.

Business benefits

What It Means for Your Business

  • More Direct Bookings

    Customers book with you, not an aggregator.

  • Fewer Booking Calls

    Free your team from routine phone bookings.

  • Happier Customers

    Instant confirmation and clear trip status.

  • A Stronger Brand

    Your business, front and centre on their phone.

Works together

All Features

Customer Booking App

Bring Your Customers Into One Booking Experience

See the customer booking app in a personalised demo.