Customer Booking App
Let customers book rides, track trips and manage their journeys from a simple mobile experience.
Learn more: Customer Booking App
Keep Everyone Updated, Automatically
Confirmations, assignment alerts and trip updates go out as bookings move — without your team picking up the phone.
At a glance
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Booking ConfirmationsLet customers know their booking is confirmed.
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Driver AlertsNew trip assignments sent to the driver app.
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Trip Status UpdatesDriver assigned, arrived and trip completed.
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Dispatcher AlertsFlags for bookings that still need a driver.
The challenge
Customers and Drivers Left Guessing
Without automatic updates, your team spends the day calling customers to confirm bookings and drivers to pass on trip details.
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Manual Updates
Every confirmation and change is a phone call.
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Missed Assignments
Drivers don’t hear about trips in time.
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Anxious Customers
Customers call to check their booking is still on.
The RideLogic solution
Automatic Updates at Every Step
RideLogic sends updates as bookings move — confirmations to customers, assignments to drivers and alerts to dispatchers.
With RideLogic
- Booking confirmations for customers
- Trip assignment alerts for drivers
- Status updates as trips progress
- Alerts for dispatchers on unassigned bookings
Product interface
The Notifications Log
Every update sent for a trip, and a preview of the message the customer receives.
Conceptual interface · sample data
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Event timeline
Which updates went out, and to whom.
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Message preview
What the customer actually sees.
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Channels
The channels you choose to use.
Key capabilities
What Notifications Includes
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Booking Confirmations
Let customers know their booking is confirmed.
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Driver Alerts
New trip assignments sent to the driver app.
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Trip Status Updates
Driver assigned, arrived and trip completed.
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Dispatcher Alerts
Flags for bookings that still need a driver.
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Configurable
Delivery Channels
In-app, SMS, WhatsApp or email, depending on your setup.
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Configurable
Message Templates
Word messages in your own brand voice.
Capabilities marked Configurable depend on your setup and chosen integrations — we’ll confirm what applies to your business during your demo.
Business benefits
What It Means for Your Business
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Fewer Calls
Updates go out without your team dialling.
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Faster Driver Response
Drivers hear about trips straight away.
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Reassured Customers
Customers know exactly what’s happening.
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Nothing Slips Through
Unassigned bookings are flagged, not forgotten.
Works together
Related Features
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Driver App
Give drivers the tools they need to receive trips, navigate, update trip status and manage their daily work.
Learn more: Driver App -
Dispatcher Panel
Give dispatchers one screen to assign drivers, handle changes and monitor operations.
Learn more: Dispatcher Panel
Notifications
Let RideLogic Keep Everyone Informed
See which notifications fit your operation in a demo.