Booking Management
Every app, web and phone booking lands in one queue, so nothing slips through the cracks.
Learn more: Booking Management
Know Every Customer Who Rides With You
Customer profiles and trip history in one place, so your team can serve repeat customers faster and more personally.
At a glance
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Customer ProfilesContact details for every customer.
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Trip HistoryEvery trip a customer has taken.
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Business CustomersSeparate business accounts from individual riders.
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Notes & PreferencesRecord special requests for future trips.
The challenge
Every Repeat Customer Treated Like a Stranger
When customer details aren’t stored, your team asks the same questions every time and loyal customers feel like new ones.
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Repeated Questions
Addresses and preferences asked for on every call.
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No Trip History
No record of who travelled where, or when.
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Mixed Accounts
Business customers are hard to separate from individuals.
The RideLogic solution
Know Every Customer
RideLogic keeps customer profiles and trip history together, so bookings are faster and service feels personal.
With RideLogic
- Customer profiles with contact details
- Trip history for every customer
- Individual and business customers
- Notes and preferences on the profile
Product interface
The Customer Profile
Contact details, trip history and saved places on one screen.
Conceptual interface · sample data
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Customer list
Find any customer by name or phone.
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Profile summary
Trips taken and customer type.
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Recent trips
Past journeys at a glance.
Key capabilities
What Customer Management Includes
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Customer Profiles
Contact details for every customer.
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Trip History
Every trip a customer has taken.
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Business Customers
Separate business accounts from individual riders.
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Notes & Preferences
Record special requests for future trips.
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Configurable
Saved Places
Frequent pickup and drop locations.
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Configurable
Customer Pricing
Special rates for selected customers.
Capabilities marked Configurable depend on your setup and chosen integrations — we’ll confirm what applies to your business during your demo.
Business benefits
What It Means for Your Business
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Faster Bookings
Customer details filled in, not asked again.
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Personal Service
Remember what regular customers prefer.
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More Repeat Business
Good experiences bring customers back.
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Know Your Best Customers
See who rides most often.
Works together
Related Features
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Corporate Transportation
Serve business clients with dedicated accounts, grouped billing and trip reports.
Learn more: Corporate Transportation -
Notifications
Keep customers, drivers and dispatchers updated as bookings and trips change.
Learn more: Notifications
Customer Management
Turn First Rides Into Regular Customers
See how RideLogic keeps customer details at your team’s fingertips.